Technical Support Analyst

Job description

The Astek Group

Founded in France in 1988, Astek is a global player in engineering and technology consulting. With its expertise in various industrial and tertiary sectors, Astek supports its international clients in the intelligent deployment of their products and services, as well as in the implementation of their digital transformation.

Since its inception, the Group has based its development on a strong culture of entrepreneurship and innovation, and on the support and upskilling of its 7800 employees who are committed every day to promoting the complementarity between digital technologies and complex system engineering.

In Canada, the firm specializes in IT consulting services and engineering. Our teams successfully drive our clients’ development strategies. Around common values, we have gained their trust and address their business challenges by putting their needs at the center of our actions and priorities.

This ecosystem of expertise enables Astek Canada to adapt quickly to evolving technologies, and all employees participate collaboratively in their development.

Are you ready to take on a new challenge, give your career a boost, and participate in innovative and stimulating projects?

Join a rapidly growing Group in Canada and worldwide that achieved a turnover of €600 million in 2023.

Your mission would be:

• Work within the Global Anti Money Laundering Department on the Application Support team.
• Responsible for access provisioning for multiple applications which will include: reviewing access request form, communicating with requesters, access provisioning, validating access provisioned is correct and retaining evidence for audit.
• You will need to work in a fast-paced environment with SLAs.
• Team is technical in nature, technical skills such as Outlook, MS Excel is a must.
• Good oral and written communication skills is essential.

Your profile:

• 5 years experience in a similar role.
• Application support experience.
• Access provisioning experience.
• Report running.
• Excel experience.
• Excellent communication skills (Written & Verbal).
• SQL experience (nice to have).
• AML experience (nice to have).
• Banking experience (nice to have).

Let’s meet!
Do you like our common project?
Apply here and join our team!

Our Advantages
• A tailored CARE policy deployed by our HR teams for our employees.
• Our Diversity Charter.