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The Astek Group
Founded in France in 1988, Astek is a global player in engineering and technology consulting. With its expertise in various industrial and tertiary sectors, Astek supports its international clients in the intelligent deployment of their products and services, as well as in the implementation of their digital transformation.
Since its inception, the Group has based its development on a strong culture of entrepreneurship and innovation, and on the support and upskilling of its 7800 employees who are committed every day to promoting the complementarity between digital technologies and complex system engineering.
In Canada, the firm specializes in IT consulting services and engineering. Our teams successfully drive our clients’ development strategies. Around common values, we have gained their trust and address their business challenges by putting their needs at the center of our actions and priorities.
This ecosystem of expertise enables Astek Canada to adapt quickly to evolving technologies, and all employees participate collaboratively in their development.
Are you ready to take on a new challenge, give your career a boost, and participate in innovative and stimulating projects?
Join a rapidly growing Group in Canada and worldwide that achieved a turnover of €600 million in 2023.
Your mission would be:
• Evaluate, test and qualify our platform’s features and downloadable clients to meet aggressive timelines.
• Troubleshoot, log, document, track and assist the vendor, to resolve technical issues encountered during the Server platform qualification/validation process.
• Provide support to other members of the team (network, products, IT, marketing etc.) on ongoing service issues and project activity.
• Collaborate and proactively provide support to the platform, client and OEM vendors on various project and issue investigations.
• Perform Device certification MCPTT device testing.
• Think out of the box and beyond the traditional test cases to anticipate end-user experiences/situations.
• Diagnose problems and able to conduct and coordinate troubleshooting sessions with vendors, internal teams and customers.
• Solve technical problems timely with vendor.
• Escalate issues (via tickets) to a higher level as needed and ensure follow-up.
• Identify service improvement opportunities during certification and device testing.
• Deploy new features in night maintenance windows.
Your profile:
• Bachelor’s degree in Engineering, Bachelor of Applied Science, Engineering Technology diploma or equivalent Bachelor of Science (Math, Comp Sci. etc.).
• Knowledge of Wireless Telecom and a basic understanding of access technologies.
• Experience with mobile and web application QA and device certification.
• Experience in handling, coordination and troubleshooting of operational and QA issues & tickets.
• Knowledge of IP Networking and Troubleshooting (Wireshark, routing / IPv4 & IPv6, load balancers, DNS, etc.).
• Knowledge of the OSI model and networking concepts.
• Ability to focus on multiple tasks concurrently and a strong commitment to execution.
• Strong command of the English language – both written and oral.
• The ability to communicate in French would be an asset.
• Aptitude for quickly learning different vendor technologies and tools.
• Valid driver’s license.
Let’s meet!
Do you like our common project?
Apply here and join our team!
Our Advantages
• A tailored CARE policy deployed by our HR teams for our employees.
• Our Diversity Charter.
